Search found 339 matches

by Dennis Poole
Wed Aug 05, 2015 4:20 pm
Forum: Hardware
Topic: Second hand value for Roland Versacamm 54"
Replies: 2
Views: 841

Re: Second hand value for Roland Versacamm 54"

Hi, Asking around in the office they tend to go for around £5000 - £6000. I have just had a look on ebay and there is one going there for just under £5000. I know that is not what you wanted to hear however, despite the fact it is in good working order and recently had head changes, it is as you say...
by Dennis Poole
Mon Jun 15, 2015 12:00 pm
Forum: General Chat
Topic: Copyright licence needed?
Replies: 2
Views: 686

Re: Copyright licence needed?

Hi Karen, Copyright is a mine field so be careful. The general rule is you need to get permission from the company whose logo you wish to use. They will have criteria on how it should be used and with what it can be used. Likewise with images. The copyright of the image usually belongs to the photog...
by Dennis Poole
Mon Dec 08, 2014 10:24 am
Forum: General Chat
Topic: VP-300 Serial Number anomaly.
Replies: 1
Views: 859

Re: VP-300 Serial Number anomaly.

Hi Wild,

Thank you for your post. Where are you based? If you are in the UK or Europe send me a PM with the serial number and I will check it against the system we have to see if we have any records of it.

What software are you trying to download?

Kind regards
Dennis
by Dennis Poole
Tue Sep 30, 2014 11:28 am
Forum: Interested in a Roland Product
Topic: LEF 20 issues
Replies: 6
Views: 2523

Re: LEF 20 issues

Hi Mikey, Firstly sorry to hear you are having issues with your LEF-20. I have had a look at your account and yes you are on a Standard Warranty, however this is the same as our RolandCare Silver Warranty. This means someone from our technical support team will call you back within 3 hours of your c...
by Dennis Poole
Fri Sep 19, 2014 11:48 am
Forum: Warranties & Roland Care
Topic: Online ticketing system
Replies: 1
Views: 1480

Re: Online ticketing system

Hi Ian, Thanks for bringing this to our attention. I will work on a solution to the raise a ticket form on the website. In the mean time if you would like to raise a ticket with us please feel free to email Technical Support on techsupport@rolanddg.co.uk or call them on +44 (0) 1275 335 540. Kind re...
by Dennis Poole
Thu Sep 18, 2014 4:30 pm
Forum: Substrates, Materials & Inks
Topic: VP 540i Black Ink Problem
Replies: 17
Views: 4146

Re: VP 540i Black Ink Problem

Vmaxriderza

Roland South Africa look after your area. You should be able to purchase the parts you need from them.

Kind regards
Dennis
by Dennis Poole
Mon Sep 01, 2014 2:49 pm
Forum: Engraving
Topic: EGX-300 engraving head not moving problem(help)
Replies: 5
Views: 2301

Re: EGX-300 engraving head not moving problem(help)

elvessisante,

I have merged your other posts into this one. There is no need to post the same question multiple times I am sure someone will respond with an answer shortly.

Kind regards
Dennis
by Dennis Poole
Fri Jul 18, 2014 11:19 am
Forum: Gallery
Topic: Delivery
Replies: 2
Views: 3679

Re: Delivery

Fingers crossed they like it.
by Dennis Poole
Tue Jun 10, 2014 1:45 pm
Forum: General Chat
Topic: Anyone seen this problem before
Replies: 2
Views: 640

Re: Anyone seen this problem before

Hi Chris,

Can I suggest you give our Tech Support a call on 0845 230 9060. I am sure they will be able to advise you.

Kind regards
Dennis
by Dennis Poole
Mon May 19, 2014 4:49 pm
Forum: Say Hello
Topic: Ink Heads for roland sc-540
Replies: 1
Views: 1171

Re: Ink Heads for roland sc-540

Hi Peterpet, Welcome to the forum, I hope you find it useful. Looking at the IP address which you used to register on the forum it appears you are based in the US. If this is the case I would get in touch with the Roland Office over there. They will be able to point you in the right direction. Kind ...