Search found 366 matches

by Ryan Anderson
Tue Apr 07, 2020 10:05 am
Forum: Substrates, Materials & Inks
Topic: Calibrated profiles are printing light grey on material (paper white compensation)
Replies: 6
Views: 762

Re: Calibrated profiles are printing light grey on material (paper white compensation)

Hi Peter, I'm Rolands Colour Management Engineer. I have created many profiles using the same tools and software as you have and yet haven't encountered an issue similar to yours. When generating the ICC profile are you changing any of the settings in i1Profiler? Generally, the default settings are ...
by Ryan Anderson
Tue Mar 20, 2018 5:56 pm
Forum: Substrates, Materials & Inks
Topic: .
Replies: 2
Views: 542

Re: siser c-print-soft-print

The THT profile is generally the best profile for most transfer media.
If you change the region in the Roland Versaworks updater from Auto to USA it will download additional profiles that you can try but I would be surprised if you get one better than THT.
by Ryan Anderson
Tue Mar 20, 2018 5:23 pm
Forum: Warranties & Roland Care
Topic: Banding Issue
Replies: 19
Views: 2181

Re: Banding Issue

The bidirectional adjustment should help with that.

Try doing the detailed bidirectional adjustment which is in the bidirectional menu option. That allows for more fine-tuning of the results.
by Ryan Anderson
Tue Mar 20, 2018 4:24 pm
Forum: Substrates, Materials & Inks
Topic: LEF20 can't change to EUV4
Replies: 8
Views: 1081

Re: LEF20 can't change to EUV4

Are you changing the ink type on the display to EUV4 CMYKWW or are you leaving it set to EUV CMYKWhWh?
You should be able to change using the arrows.
by Ryan Anderson
Tue Mar 20, 2018 4:20 pm
Forum: Say Hello
Topic: problem with Roland re-640
Replies: 10
Views: 10472

Re: problem with Roland re-640

Which ink configuration is the machine loaded with?
What does the nozzle check test print in [FUNCTION>CLEANING>TEST PRINT] look like?
by Ryan Anderson
Tue Mar 20, 2018 4:18 pm
Forum: Substrates, Materials & Inks
Topic: Problems with scuffing?
Replies: 7
Views: 1028

Re: Problems with scuffing?

Have you tried manually cleaning the head?

I've seen this numerous times at customers sites and usually, it's a hair or ball of fluff hanging from the head or the head guards.
by Ryan Anderson
Mon Mar 19, 2018 7:38 pm
Forum: Warranties & Roland Care
Topic: Banding Issue
Replies: 19
Views: 2181

Re: Banding Issue

You should be performing the bidirectional adjustment when changing to a different media for best quality.
It is designed to adjust the print heads firing timings on the return pass, different thickness' of medias will require different values.
by Ryan Anderson
Mon Mar 19, 2018 7:34 pm
Forum: Say Hello
Topic: problem with Roland re-640
Replies: 10
Views: 10472

Re: problem with Roland re-640

Hi Paula, Looks like your colour management settings have been changed. Check that the colour management and profile set in the Versaworks Quality tab matches what it has been set to in the past. Else as a good starting point try printing using Generic Vinyl 1 and use Sign & Display as you colour ma...
by Ryan Anderson
Wed Mar 23, 2016 12:35 pm
Forum: Sign-Making and Graphics Production
Topic: Plotter cutter CX24
Replies: 3
Views: 2060

Re: Plotter cutter CX24

I can't find any records of this error message.

I would suspect maybe some issue with the data being sent over to the machine. Does it happen with any job you try and output?
by Ryan Anderson
Fri Feb 19, 2016 11:38 am
Forum: Say Hello
Topic: A quick hello from a newbie
Replies: 1
Views: 1303

Re: A quick hello from a newbie

Hi K,

Welcome to the forum, there is plenty to learn!!!

Ryan