Printer printing blues and magentas even in grayscale print

Need advice on using your Roland Hardware.
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Joe Wigzell
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Re: Printer printing blues and magentas even in grayscale print

Post by Joe Wigzell » Wed Mar 20, 2019 9:48 am

You could convert the image to a greyscale and the assign the Roland BK21 spot colour, then it will ONLY use black ink...no way of getting any other colours in it.
Joe Wigzell
Academy and Creative Centre Manager
Roland DG UK Ltd
http://www.rolanddg.co.uk

nick6126
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Re: Printer printing blues and magentas even in grayscale print

Post by nick6126 » Wed Mar 20, 2019 3:49 pm

Thanks for that advice, but that is just a permanent solution, I'm looking for something on a long run. I think something's wrong with the printhead maybe...

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Joe Wigzell
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Re: Printer printing blues and magentas even in grayscale print

Post by Joe Wigzell » Thu Mar 21, 2019 9:31 am

I doubt it would be anything wrong with the print head, are all of your nozzles firing cleanly?
Joe Wigzell
Academy and Creative Centre Manager
Roland DG UK Ltd
http://www.rolanddg.co.uk

nick6126
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Re: Printer printing blues and magentas even in grayscale print

Post by nick6126 » Mon Mar 25, 2019 10:18 am

Some are, some are not. We called maintenance guy, he says one printhead's electronic is really bad, almost dead. He's replacing it today. I hope it fixes the problem...

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Joe Wigzell
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Re: Printer printing blues and magentas even in grayscale print

Post by Joe Wigzell » Mon Mar 25, 2019 11:51 am

Ah ok, let us know how you get on!
Joe Wigzell
Academy and Creative Centre Manager
Roland DG UK Ltd
http://www.rolanddg.co.uk

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