Truevis vg 640 0300 Service Error

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Truevis vg 640 0300 Service Error

Post by MallorcaShores » Wed Mar 27, 2019 9:24 am

Good afternoon everyone!

Lately I've been coming in to the office to get a good ol' start to the day, but I keep coming in to the print flashing red with the message "Service call error 0300".
I can't seem to find any error logs online to find out what it is, so does anybody have any idea on what it's from and how I might be able to fix it?

Thank you all very much in advance! :D

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Kai Perry
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Location: Clevedon

Re: Truevis vg 640 0300 Service Error

Post by Kai Perry » Mon Apr 08, 2019 10:55 am

The error relates to an internal signal error, possibly caused by a faulty board or cable, likely a full reboot at the mains should resolve it, also ensure that the firmware is up to date.
Kai Perry
Application Engineer
Roland DG (UK) Ltd

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